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Come Chill With Us!

Tidy Ice is growing fast and looking for cool people to join us. 

 

We strive to provide elite, “white-glove,” levels of service to our customers and believe that a customer-focused philosophy begins with an employee-focus. We invest in our employees' professional development and overall quality of life because we know employee satisfaction is key to our success.

OPEN POSITIONS

1099 Preventative Maintenance Technician (Part Time)

 

Tidy Ice is a leading provider of ice machine maintenance and cleaning services for businesses across S. Florida and beyond. We specialize in ensuring that our clients' ice machines operate at peak efficiency, delivering clean and crystal-clear ice to meet their needs. With a strong commitment to customer satisfaction and a growing client base, Tidy Ice is expanding its team of Preventative Maintenance Technicians.

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Job Description:

Are you a skilled technician with a passion for ensuring the smooth operation of ice machines? Tidy Ice is looking for a dedicated Preventative Maintenance Technician to join our team as a 1099 contractor. In this role, you will play a crucial part in maintaining and servicing ice machines to prevent breakdowns and ensure our clients consistently receive top-quality ice products.

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Responsibilities:

  • Conduct routine preventative maintenance on ice machines at various client locations.

  • Perform inspections and diagnostics to identify potential issues before they escalate.

  • Clean, sanitize, and troubleshoot ice machine components.

  • Replace worn-out parts and make necessary repairs to ensure optimal machine performance.

  • Keep detailed records of maintenance activities and service reports.

  • Provide exceptional customer service, answering client questions and addressing concerns.

  • Adhere to safety protocols and guidelines while working on-site.

  • Collaborate with the Tidy Ice team to coordinate maintenance schedules and client visits.

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Requirements:

  • Proven experience in appliance or equipment maintenance, preferably with ice machines or refrigeration systems.

  • Strong mechanical and technical skills with the ability to diagnose and repair complex systems.

  • Self-motivated and able to work independently.

  • Excellent communication and customer service skills.

  • Detail-oriented with a commitment to thorough record-keeping.

  • Reliable transportation and a valid driver's license.

  • Ability to lift and move heavy equipment as needed.

  • Availability to work flexible hours and occasional weekends based on client needs.

  • Own tools and equipment necessary for the job.

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Benefits:

  • Competitive compensation as a 1099 contractor.

  • Opportunity for flexible scheduling.

  • Supportive team environment and ongoing training.

  • Work with a reputable company in the ice machine service industry.

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Tidy Ice is an equal opportunity employer and welcomes candidates from all backgrounds to apply. We look forward to adding a proactive Preventative Maintenance Technician to our team. Join us in providing exceptional service and ice quality to our valued clients.

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Compensation:

  • $30-$40/hr

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Note: This is a 1099 contract position. Contractors are responsible for their own taxes and benefits.

Operations Support Lead

Tidy Ice is a growing commercial ice maker and bottle-less water leasing, service, and sales company dedicated to delivering reliable equipment and exceptional customer service to businesses across South Florida. We pride ourselves on our fast response times, preventative maintenance programs, and strong relationships with our customers. We’re looking for a hands-on, detail-oriented Operations Support Lead to help us streamline operations and support our continued growth.

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Position Overview

The Operations Support Lead will oversee daily business operations with a focus on managing the warehouse, coordinating service dispatch, and ensuring a smooth flow between the office, field technicians, and customers. This role requires a proactive leader who can balance administrative responsibilities with operational support, all while maintaining a customer-first mindset.

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Key Responsibilities

  • Warehouse Management: Oversee organization, inventory, and equipment readiness.

  • Purchasing & Vendor Relations: Submit purchase orders, track deliveries, and ensure timely supply replenishment.

  • Work Order Administration: Process and invoice work orders accurately through our CRM and accounting systems.

  • Scheduling & Dispatching: Coordinate daily and preventative maintenance schedules, dispatch technicians efficiently, and pre-schedule upcoming service work.

  • Customer Support & Relationship Management: Serve as a primary point of contact for service calls, ensure timely updates, and provide a professional, customer-focused experience.

  • Team Leadership & Support: Provide guidance to technicians and warehouse staff, assist them when needed, and ensure adherence to safety standards and company procedures.

  • Process Improvement: Identify opportunities to improve efficiency, reduce costs, and build scalable systems as the company grows.

  • Cross-Department Coordination: Work closely with leadership, sales, and service teams to ensure smooth communication and operational excellence.

 

Qualifications

  • Proven experience in operations management, service dispatch, or office administration (preferably in service, HVAC, refrigeration, or equipment leasing industries).

  • Strong organizational and multitasking skills with attention to detail.

  • Proficiency with CRM systems, invoicing software and Microsoft Office/Google Workspace.

  • Excellent communication and customer service skills.

  • Ability to thrive in a fast-paced environment and adapt to changing priorities.

  • Hands-on, problem-solving mindset with a willingness to jump in where needed.

  • Leadership ability with experience coaching or managing team members.

 

Success in This Role Will Be Measured By

  • On-time completion of work orders and projects.

  • Efficient scheduling and technician utilization.

  • Accuracy of inventory and purchasing.

  • Customer satisfaction and service response times.

 

What We Offer

  • Competitive salary based on experience.

  • Growth opportunities within a rapidly expanding company.

  • Supportive, team-oriented work environment.

  • Paid time off and benefits.

 

Job Type: Full-time

Benefits:

  • Health insurance

  • Paid time off

Ability to Commute:

  • Margate, FL 33063 (Required)

Ability to Relocate:

  • Margate, FL 33063: Relocate before starting work (Required)

Work Location: In person

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